Help and Support

We are here to assist with any issue or question you may have

Reporting Steps

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Important Note

The information you provide may not lead to immediate action on your issues however it will be used to guide relevant action for current and future events.

Step 1

Identify the issue you are facing

Step 2

Gather relevant information and documentation, Collect any relevant information such as screenshots or descriptions of the problem.

Step 3

Navigate to the report Options page Report Options .

Step 4

Fill in the required details

Step 5

Submit your report on the submit button

What to expect after you submit your report:

Step 6

Follow Up: After submitting your report, you will get an email with a confirming message.

Step 7

To track the status of your report, Go to my reports My Reports.

Contact Us

If you need further assistance, please contact our support team:

Email: [email protected]

Phone:(+27) 76 616 9810